High Level Statement of Work within Agile Framework
Wednesday, September 17th, 20081. Scope
The statement of work (SOW) defines the effort required for the completion of a desktop outsourcing solution.
2. Applicable Documents
Related documents that can accompany this document are as follows:
RFP/RFI as applicable
Standards
Vendor solution standards
ITIL/ISO20000
Governance (BS7799/ISO17799)
3. Requirements
Management of solution lifecycle, which is sequential in the large and iterative in the small. Sequential phases are described as: inception, elaboration, construction and [...]