When Dr. W. Edwards Deming went to Japan in the early fifties, he found a nation that was largely destroyed. He shared with Japan a vision of management that helped to transform the Country into a world leader. As well as identifying 14 points he also identified 7 Deadly sins.
Lack of constancy of purpose
Emphasis [...]
Some interesting information about the Google Android G1 Phone available through T Mobile. There is an on going debate as to how open this is, it being a Google initiative, however that might be a case of not seeing the wood for the trees. Reality is that this gives developers and [...]
Read more or comment >>1. Scope
The statement of work (SOW) defines the effort required for the completion of a desktop outsourcing solution.
2. Applicable Documents
Related documents that can accompany this document are as follows:
RFP/RFI as applicable
Standards
Vendor solution standards
ITIL/ISO20000
Governance (BS7799/ISO17799)
3. Requirements
Management of solution lifecycle, which is sequential in the large and iterative in the small. Sequential phases are described as: inception, elaboration, construction and [...]
I think that this makes interesting reading although I have to say I am biased in favour of Linux….Read more
Read more or comment >>I have already talked about the three actors in solution architecture
So what happens when you get an inbalance?
Business Users & Technologists vs Service Delivery.
Typically this is the situation where something gets designed which is technically perfect, visionary and wonderful but is impossible to deliver.
The manufacturing industry tried to head this off with the championing of [...]
Sometimes I think that too much has been written about sales techniques, such that people lose perspective.
I was reminded of this recently when I was asked to give my thoughts on the quality of proposals for upgrading an active web site.
We are talking about a business user here who has been succesful in promoting an [...]
A series of posts regarding the three competing actors within any project:
Business Users (Directors, Managers, Owners)
Technologists (IT specialists)
Service Delivery (People that deliver the services)
Business Users are the customer who define what they want in business terms. The may not be aware of how it should be done through technology or indeed how that should be [...]
Read more or comment >>Jason Hiner makes a good point questioning the rational of IT Business Alignment.…where really we need an IT Strategy embedded within the core business.
There is alot of truth in what he is saying, however I think that many companies are in real trouble in this respect and therefore sticking plaster is valid prior to [...]
