What do Financial institutions need to do to protect customer accounts in the face of these ever increasing threats?

Financial institutions need to integrate existing “point solutions” into a single unified authentication infrastructure.  Such an infrastructure should be built on open standards in order to leverage existing investments and faciliate the introduction of new authentication technologies.

Natwest and Barclays have both made significant investments in deploying card readers to their customers. Realistically in order that they are able to consider alternative authentication methods, a unified authentication infrastructure needs to be in place.

Gartner has coined the term “versatile authentication” to describe a platform used to manage all credentials.

However, we need to look in more details about what we really mean by “communication”.

Communication IS NOT about:

• spin
• platitudes
• buzzwords
• volume

Communication IS about:

• integrity
• leadership
• vision
• quality
• brevity

Put in place people with integrity who possess leadership and vision and you have the basis of a succesful project team.